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Sharing Count

Last updated by Roshan Jonah on January 08, 2015 15:56

If a Facebook user obtains the share link through some other means, and proceeds to share directly on Facebook (without clicking on the Facebook icon in the email), the software will obtain that share count, and append it to the reports.

Twitter data is obtained through a public search method, and in most cases captures all mentions of a particular link. Due to some limitations from Twitter, sometimes, if multiple Twitter users post the same exact link, those tweets will be removed from the search results.