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Ideas for the new platform

Posted by John S on January 18, 2015 23:19

Some ideas we have for the new platform:

- When the subscriber list is bigger than the Limit there is no warning. It just say it will be send.

- The matching regex for list Separation miss the paramter "end with" and starts with". For example when someone want to send only to ".com" addresses

- Can you ask on the last page when the list is bigger that the Limit to send only to the number of Limit. For example the first 100k, the last 100k, random 100k ?

- It would be good if you could add an instant purchase of additional Limits for one month.

Posted by John on January 18, 2015 23:19

John,

Thanks for sharing those ideas. We just need some further elaboration on a few of those features.

1) When the subscriber list is bigger than the Limit there is no warning. It just say it will be send.
--> By limit, do you mean the current plan you are on?

2) The matching regex for list Separation miss the parameter "end with" and starts with". For example when someone want to send only to ".com" addresses
--> You can easily do this by creating segment on the second step of campaign sending process. This will allow you to choose all ".com" email addresses or any other similar phrases.

3) Can you ask on the last page when the list is bigger that the Limit to send only to the number of Limit. For example the first 100k, the last 100k, random 100k ?
--> Again, is this a limit set on your list or your account like Monthly or Top up plans?

4) It would be good if you could add an instant purchase of additional Limits for one month.
--> This is currently planned and should be available soon to all the users across our platform.

Staff Message Posted by Online T on January 19, 2015 12:25

Hi,

I will comment between the lines:

Please also remove the blue Background in the eMails. When I reply I can't
remove it.

1) When the subscriber list is bigger than the Limit there is no warning.
It just say it will be send.
--> By limit, do you mean the current plan you are on?

Yes.

2) The matching regex for list Separation miss the parameter "end with" and
starts with". For example when someone want to send only to ".com"
addresses
--> You can easily do this by creating segment on the second step of
campaign sending process. This will allow you to choose all ".com" email
addresses or any other similar phrases.

Wrong, this will look for all addresses which contain ".com". So also
.com.ae. Or even great.commander@dfsdf .

3) Can you ask on the last page when the list is bigger that the Limit to
send only to the number of Limit. For example the first 100k, the last
100k, random 100k ?
--> Again, is this a limit set on your list or your account like Monthly or
Top up plans?

The Limit is from the plan.

4) It would be good if you could add an instant purchase of additional
Limits for one month.
--> This is currently planned and should be available soon to all the users
across our platform.

Perfect.

Thanks,

John

----------------------------------------
Von: "Email It" <help@emailit.co>
Gesendet: Sonntag, 18. Januar 2015 15:27
An: info@flyerfire.org
Betreff: Re: Ideas for the new platform

John,

Thanks for sharing those ideas. We just need some further elaboration on a
few of those features.

1) When the subscriber list is bigger than the Limit there is no warning.
It just say it will be send.
--> By limit, do you mean the current plan you are on?

2) The matching regex for list Separation miss the parameter "end with" and
starts with". For example when someone want to send only to ".com"
addresses
--> You can easily do this by creating segment on the second step of
campaign sending process. This will allow you to choose all ".com" email
addresses or any other similar phrases.

3) Can you ask on the last page when the list is bigger that the Limit to
send only to the number of Limit. For example the first 100k, the last
100k, random 100k ?
--> Again, is this a limit set on your list or your account like Monthly or
Top up plans?

4) It would be good if you could add an instant purchase of additional
Limits for one month.
--> This is currently planned and should be available soon to all the users
across our platform. Personalized support is one of the areas we are proud
of. So if you are experiencing any difficulties, please make sure you let
us know. We are more than happy to help you on any of the issues you are
facing.

Simply get in touch with us by replying back to this
email and one of our friendly staff will get your issues sorted. We are
here to help you around the clock.

Best regards,

--
Email It Team
General Enquiries
Email It
Tel: +64 9 889 7730
emailit.co
support.emailit.co

Posted by info f on January 19, 2015 20:42

John,

Thanks for your feedback. We will put this through to our team and work on it. I will update you when we have it ready.

Staff Message Posted by Online T on January 23, 2015 00:24

Hello,

I'm having trouble to edit and change a campaign. It is possible at platform? May we edit and use old campaigns? How?

kind regards,

Rui Silva

Posted by Rui S on March 18, 2015 05:06

Rui,

Yes you can use old campaign by clicking on "Resend option". Where do you currently login and what exactly are you having trouble doing?

Staff Message Posted by Online T on March 18, 2015 10:55

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